For any booking made more than 14 days in advance of the arrival date, guests have a 48-hour grace period to receive a full refund, no questions asked. After the 48-hour grace period, or for bookings made within 14 days of arrival, the following schedule applies:
|Up to 90 days prior to arrival||A full refund|
|From 90 and 14 days prior to arrival||A 50% refund and 50% in credit with HOLT|
|From 14 and 7 days prior to arrival||50% in credit with HOLT|
|Within 7 days of arrival||25% in credit with HOLT|
Guests are strongly encouraged to purchase travel insurance protection. Guests can find their own insurance provider or purchase directly at https://helloholt.pablow.io
This cancellation policy applies only to reservations made through our website.