Cancellation Policy

For any booking made more than 14 days in advance of the arrival date, Guests have a 48-hour grace period to receive a full refund, no questions asked. After the 48-hour grace period, or for bookings made within 14 days of arrival, the following schedule applies:


Days Guests receive
Up to 90 days prior to arrival A full refund
From 90 and 14 days prior to arrival A 50% refund and 50% in credit with HOLT
From 14 and 7 days prior to arrival 50% in credit with HOLT
Within 7 days of arrival 25% in credit with HOLT


Guests are strongly encouraged to purchase travel insurance protection. Guests can find their own insurance provider or purchase directly at

This cancellation policy applies only to reservations made through our website.